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| Other Measurement Tools |
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Real Time Transaction Logging
This transaction timer section of the Logging screen is shown
below:
The Time checkbox at the top left of this section of the
Logging screen is very important. If it is checked (the default) the
Logging screen will act as a real time activity timer. If the Time
checkbox is unchecked it will give you access to the after the fact time
and quantity entry (link) features discussed later. The various buttons in this section of the logging screen
will be activated and deactivated as the various timing functions are
performed. As shown above,
the Start button is active indicating that no timing is in process. A
message to that effect is shown in large red characters at the bottom of
the screen in what we refer to as the Timing Status – centered below the
Common Activity and Activity Selection sections of the screen.
Timing Techniques You may develop your own method of completing the logging
screen however the most common approaches are as follows:
When you finish the activity click the Stop button to end the activity timing and:
a. The Timing Status will change to show the start and the end
time b. The Stop button will deactivate
If you have not already done so now you must define the activity that was performed. You may click through the Activity Selection or, if available, select the appropriate Common Activity selection - which will automatically populate all the activity selections.
As soon as a quantity value is entered:
a.
The Typical transaction button activates b. The Other transaction button activates
You are now ready to save the transaction. Saving the Transaction With the Typical and other button activated your are ready to
save the transaction to the database however one additional decision must
be made. You must decide whether you felt that the time you took to
perform the defined activity was typical for that work content. If you feel it was typical click the Typical button. If you do not feel that the time displayed was typical for
that work content you should click the Other button. Examples of some
reasons why the time taken may not truly reflect the work content are:
Adding Notes Optionally you may decide to enter a brief note of up to 30
characters in the Notes
field to advise the Program Administrator of some condition that may have
affected your performance of the task. The use of Notes is strongly
encouraged as it is a method by which you can give direct feedback on the
process performance. For example if you are constantly being interrupted by
support calls from another department if you enter a note each time it
happens a better way of supporting their needs may be developed.
As soon as the Typical or Other button is clicked, if all
required transaction data has been entered the transaction will be saved
to the database and:
You are then ready for the next transaction. Aborting the Current Activity At any time during the transaction clicking the Reset button will cancel the current activity timing and reset ready to start recording again.
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Copyright © [2003] [Applied Computer Services, Inc.]